Our Terms
And
Conditions
Explained
These outline how we operate, what you can expect from us. It’s all about keeping things transparent, and respectful.
Terms of Services
Simple. Fair. Clear.
Welcome to Namaste Deutsch (“we,” “our,” “us”). By enrolling in our courses or accessing our services, you (“you,” “student,” “user”) agree to comply with and be bound by the following terms and conditions.
Last Updated: 5th November 2025
1. Nature of Courses
• Namaste Deutsch offers both live, instructor-led courses and recorded, self-paced courses, designed to provide flexible and effective German learning experiences.
• Live sessions provide real-time interaction with instructors, enabling personalized learning, discussions, and doubt resolution.
• Recorded courses allow learners to study at their own pace with lifetime or limited-time access as well as having direct access to instructor, depending on the course plan purchased.
• For live programs, recorded sessions may be provided as an additional benefit for review or revision purposes, but they are not a replacement for attending live classes.
• All class schedules (for live programs) will be communicated in advance and may be subject to change with prior notice.
2. Registration & Enrollment
• Students are required to provide accurate personal and contact details while registering.
• By registering, you agree to attend the course(s) regularly and participate in activities, assessments, and feedback exercises as assigned.
• Students must not share their login credentials or course access links with any third party.
3. Fee Structure & Refund Policy
• All course fees are generally non-refundable. However, in cases of genuine personal emergencies or valid, documented reasons, a partial refund may be considered.
• If approved, the refund will be processed after deducting the amount for the classes already attended, along with any applicable administrative charges.
• Refund requests must be made in writing to hallo@namastedeutsch.com with supporting documentation. Final approval rests solely with the Namaste Deutsch administrative team.
• We encourage all students to attend a free demo or induction session before making payment to ensure the course is right for them.
4. Code of Conduct
• Respect toward fellow students, instructors, and staff is mandatory at all times.
• Harassment, hate speech, or disruptive behavior during sessions or on our platform will result in immediate suspension or termination of access.
• Plagiarism or any form of dishonesty in assignments or tests is strictly prohibited.
5. Content Ownership & Usage
• All course content, including but not limited to notes, presentations, assignments, videos, and other materials, is the intellectual property of Namaste Deutsch.
• Content is provided for personal learning use only and must not be reproduced, sold, or shared publicly without written consent.
6. Technical Requirements
• Students must ensure they have a reliable internet connection, a functioning microphone, camera, and Zoom or compatible platform access for live classes.
• Namaste Deutsch is not responsible for technical issues on the student's end.
7. Modifications to Courses or Policies
• Namaste Deutsch reserves the right to modify or discontinue any course, or update these terms at any time without prior notice.
• Continued use of our services constitutes acceptance of any updates.
8. Limitation of Liability
• While we aim to provide the highest quality learning experience, we do not guarantee any specific outcomes like exam results, language proficiency levels, or placement.
• Namaste Deutsch is not liable for any indirect, incidental, or consequential damages arising from your use of our services.
9. Governing Law
• These terms shall be governed by and interpreted in accordance with the laws of India.
• Any disputes shall be subject to the jurisdiction of the courts of Chandigarh, Punjab.
